Wednesday, August 5, 2009

Time Management for Quality Care

Time Management for Quality Care

As the summer transitions into fall my time will be more at a premium due to more clients scheduling. I want to give all of my clients the best in quality time as possible so please read below and give me feedback if you have any questions or concerns.

• Since I do not have a waiting room I am encouraging all of you to arrive as close to the appointment time as possible. I schedule my session for 60 minutes if you arrive early please wait until the appointed to come into my office.

• I will be asking for your insurance co payment and assigned homework at the beginning of the session. If you plan to pay with a check please have it ready before you come in or make out your check at the beginning of the session. If you choose to not do your assigned homework please let me know why you feel it is not appropriate.

• I will start winding down the session 10 minutes before the hour is up so that if you feel you have another issue that you would like to work on you can schedule another session or write about your concerns and later mail or e-mail me your thoughts.

• If you need a court report or CPS report please let me know at the beginning of the session. I will write it during the session so you can take it with you or I can fax it the court or social worker.

I hope these suggestions will help us create the best quality time possible for your sessions. I want to help you to reach your goals by giving you the best customer service possible.

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